MoonAir support

How can we help?

Get help with your MoonAir cooler, order, warranty, service or spare parts.

Contact customer care

Monday to Saturday, 11:00 AM to 7:00 PM IST

For an order enquiry, have your order reference ready. For product or service help, include the model name and a description of the issue.

Email: care@moonair.in

Additional support number: +91 93559 22771

Find the right support page

Service requests

Find the service request page. For help with an existing request, contact customer care below.

Track delivery

Use your order reference to check your MoonAir order status.

Spare parts

Find the spares page and contact customer care to confirm compatibility with your model.

Policies and company details

Warranty coverage and service availability depend on your product, location and the applicable terms.

View company and contact details

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MoonAir support

Talk to us before you buy.

Get help with model selection, delivery, warranty, spares and service.